Julia Q&A

Meet Cheshire native Julia! Learn all about our newest team member’s background, her pets, and her dog’s favorite NPP toy.

We’re Open Late

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Morgan’s VMX Recap

I recently attended the 2023 Veterinary Meeting & Expo (VMX) in Orlando, Fl. and came back with a treasure…

Q & A Session with Mercedes

What brought you to NPP?

 I started as a Veterinary Receptionist in 2018 with hopes of becoming a Certified Vet Technician, although I ended up working at an animal shelter in various positions. I ended up as a Foster Coordinator where I was helping care for homeless and sick pets waiting to be available for adoption. Many of these sick pets had skin infections, diarrhea, or joint issues, and although our vets helped them with prescriptions, I wanted to do more in the way of nutrition. We saw pets thrive on things like omega oils, pumpkin, and glucosamine and thus began my curiosity in pet nutrition! 

Tell us about your pets…

My boys are all rescues from having worked at a vet/shelter for a few years. My pekingese Kingsley was “adopted” in 2019 when a client couldn’t afford his medical care (dry eye,16 teeth removed, and anemic) so I took him home that day on a whim. Ferguson my dollfaced Persian is my first cat adopted at the beginning of 2020 and at the end of 2020 I rescued Bean from a Louisiana hoarding case with over 160 dogs. They are all sweet mamas boys![vc_column_inner width=”1/3″][vc_single_image image=”9019″]–  Bean[vc_column_inner width=”1/3″][vc_single_image image=”9020″]–  Kingsley[vc_column_inner width=”1/3″][vc_single_image image=”9021″]–  Ferguson

Tell us your must-have item from NPP.

Glucosamine is a must have item in my house because I’ve always had senior dogs. With having rescued them I got to see them transform and be more active after being on glucosamine, it is so rewarding!

What are your pets’ favorite treats or toys?

My little dog only has 5 teeth left so his favorite is probably goats milk, but my big dog loves anything to chew on. We give him raw bones, bully sticks, and fish skins for enrichment on the weekends. 

What’s your favorite product to recommend and why?

Goats milk is a product I always recommend because there are so many benefits, and pets love it! I love that we have different flavors like blueberry for antioxidants or pumpkin for even better gut health. 

What is the most FAQ that you get?

I get a lot of questions about what is the longest-lasting chew for dogs, which I can relate to having a Pitbull who destroys chews in seconds. I always recommend antlers, water buffalo horns, or Himalayan chews.

My Overseas Trip to International Pet Nutrition Conferences

I’m so grateful to have been able to present at not one, but TWO international veterinary conferences recently in Helsinki, Finland for the University of Helsinki and in Barcelona, Spain for the Raw Feeding Veterinary Society.

The first conference was at the University of Helsinki for the annual DogRisk seminar. There, panelists shared their research related to the conference theme of “How to keep an aging dog healthy.” 

My presentation was on “Differently processed dog foods and their research.” In it, I discussed raw and processed pet foods, what the pet food industry is doing right, and what it can improve.

It was truly an honor to have worked with such notable professionals![vc_single_image image=”8715″ img_size=”full” add_caption=”yes” alignment=”center” style=”vc_box_outline” border_color=”black”][vc_single_image image=”8931″ img_size=”full” add_caption=”yes” alignment=”center” style=”vc_box_outline” border_color=”black”]What an unforgettable week of travel, science, and seeing old friends.

On my way back to the University of Georgia, I took time to reflect on the significance of this overseas trip. 

Five years ago, I would have never imagined attending an international pet nutrition conference — let alone being invited to serve as a panelist and present my research in front of a global audience. 

That journey has been remarkable.

It’s taken a whole lot of hard work…

Not taking no for an answer…

Not being afraid to take risks…

And most important, the never-ending support of the people who believed in me and my mission to revolutionize the pet food industry. About Nicole Cammack

No other pet store owner in CT touts as many certificates and achievements as Nicole Cammack & Team, who travels around the globe to learn from some of the world’s top vets in search of unbiased truth. She’s gained a reputation for fearlessly standing up for what is right for pets; boldly questioning the validity of marketing claims and demanding transparency in regard to food safety & efficacy. In a constant search for answers, Nicci’s background in human nutrition provides insight to break through pet industry marketing gimmicks to get to the truth.

[vc_single_image image=”8725″ img_size=”full” add_caption=”yes” alignment=”center” style=”vc_box_outline” border_color=”black”]Myself (Barcelona, Spain)[vc_single_image image=”8723″ img_size=”full” alignment=”center” style=”vc_box_outline” border_color=”black”]Myself with Dr. Nick Thompson[vc_single_image image=”8726″ img_size=”full” add_caption=”yes” alignment=”center” style=”vc_box_outline” border_color=”black”]

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Facts, fear, sales, CBD & COVID-19

News Flash: The study in question is NOT peer-reviewed. It’s also strictly theoretical, meaning it may (likely) not work, or even be dangerous.

I could probably go on forever questioning why the media (and even some “reputable” associations) continue to share non-peer reviewed, non-verified information, but I won’t. We know a great headline catches clicks and shares. And before you go on and say this has absolutely nothing to do with pets, or pet food – it does! This is just parallel example about how bad science is used to propagate either a false sense of security, fear – and sell a product. I’m also not “anti” CBD, but that isn’t the point. There are several applications where it is useful for pets and people, but in this instance there simply an overabundance of bad information swirling around CBD preventing and/or treating COVID-19 that makes for a great example for my point: why it is so important to dive deeper into everything.

I hope that those who read this see it as an opportunity to learn how to challenge information and data. So often we look for someone to just give us “the answer” and it is just not that simple. Determining what is right for you and your pet in your unique situation will take some work. Take this article as an example of how to learn about how to do that work, vet your sources and arrive at an educated conclusion.

FDA Oversight & COVID-19

As a background to the entire discussion it is important to realize that an “era of speed to market” is upon us. The FDA has allowed some alternative testing methods while also accelerating the process for drug and vaccine development. While the FDA is still overseeing these processes, they are reviewing studies and data more efficiently given the current pandemic. Having said that, the FDA has also acknowledged that many companies are trying to take advantage of people’s fears by offering up solutions like X, Y and Z – and if you see CBD companies using this “study” to gain attention it is proof of just that. In fact, the FDA has been aggressively sending warning and cease/desist letters to companies making these claims because they are in clear violation of the Food Drug & Cosmetic Act.  You can see a lot of those warning letters for CBD companies here: FDA Issues CBD Warning Letters.

This isn’t the first time companies have taken advantage of a crisis, or preyed upon people’s fears and vulnerabilities. Manufacturers of colloidal silver products have also recently received warning letters for claims that it prevents and/or treats COVID-19. We can only wait for irresponsible CBD companies to make unsubstantiated claims coming off the heels of this “study”. One would hope that this prompts CBD manufacturers and marketing agencies to be responsible and transparent with their products.

Understanding Peer-Review vs. Non-Peer-Reviewed

The public largely doesn’t realize that research journals, some great and some not so great, are pre-publishing papers without peer-review. This is simply to share current research and information freely with other researchers for the sake of collaboration. Typically, a lot of this information is not as easily accessible to the public because many of these papers are somewhat gated through journal memberships, and/or with a pay-per-article download/view. Research manuscripts go through vetting processes which doesn’t eliminate, but at least filters out a lot of “bad science” before it makes its way out to the public and media outlets. This current “open access” of information is a great thing for the scientific community – however it is NOT a great thing to be circulating potentially harmful and incomplete information to the general public who generally does not understand if this information is verified, factual or theoretical – they simply  see “study” and think, it MUST be true because it’s “science”. Unfortunately humans make mistakes, manipulate data and come to flawed conclusions – either by error, omission and/or on purpose. Hence the need for peer-review.

Not Applicable to “The Real World”

The reality is that much of the information out there regarding Covid-19 prevention and treatment is inapplicable to the real world as they are preliminary experiments that were conducted in a controlled environment, on small scales and with measured variables – and many have not had peer-review. This will obviously change over time, but this is the current reality and the reason why so many people are working on this all over the world at warp speed. Am I Covid-19 or infectious disease expert? No. But I do know how research works and what the value of scaling research, test-retest repeatability and of course the value in peer-review and critical analysis– and much of the information out there has little to none of it.

The CBD/COVID-19 Study:

So, to finally summarize this COVID-19/CBD “study”; researchers acknowledge that SARS-CoV2 is transmitted through respiratory droplets, with potential for aerosol and contact spread. The virus uses receptor-mediated entry into the human host via angiotensin-converting enzyme II (ACE2) that is expressed in lung tissue, as well as oral and nasal mucosa, kidney, testes, and the gastrointestinal tract.

Having said that, the researchers hypothesize (educated guess) that a theoretical path for combating, or decreasing susceptibility, of this virus could be modulation of ACE2 levels in these gateway tissues. The researchers have potentially identified 13 high CBD-C containing C. sativa varieties of the hemp plant that have the potential to modulate ACE2 gene expression and ACE2 protein levels. Further, their initial data suggest that some C. sativa extract down-regulate serine protease TMPRSS2, another critical protein required for SARS-CoV2 entry into host cells. They theorize that these substances could be used as an active ingredient in a mouthwash-type product to reduce the incidence of viral entry via the oral mucosa.

It’s also important to note that all of the authors are employed by one or more start-up companies engaged in medical cannabis and disease research. While not always the case, this could lead to bias in the results. Again, this further highlighting the need for peer-review.

STUDY CONCLUSION: The authors recognize that their hypothesis needs further large-scale validation as a potential AJUNCT therapy (not mainline treatment) for COVID-19.

The Study in Context and the Media:

Unfortunately, we didn’t see the media articles explain the mouthwash as an adjunct treatment. Leaving the general public, the potential to assume that smoking or using other various marijuana and/or hemp products could help prevent and/or treat COVID-19. The sad thing is that people will read headlines at face value and think that smoking a sativa strain of the hemp plant may provide some protection or therapy against COVID-19. Worse, it may influence some to try using this for their pets. Regardless, we know that smoking is actually increases risk-factors for COVID-19 complications and other respiratory diseases. This just highlights the medias frenzy to distribute click-worthy information, without verification and obviously without regard for human (or animal) health or safety. If only the media visited preprints.org they would have found a highlight at the top that says “This version is not peer-reviewed” which is an indicator that it should not have been widely distributed.

In conclusion, it’s important to always vet the source of any information relating to health and nutrition. Find the original source of the information, in this case it happened to be a non-peer-reviewed theoretical paper which needs validation of said theory. While it may provide hope as an adjunct therapy for some, only a series of carefully designed scientific experiments, trials and validation methods will tell. Take that for what it is worth.


Nicole Cammack


Nicci is the owner of award-winning NorthPoint Pets & Company, in Connecticut. She is also the Founder & CEO of Undogmatic Inc. Her undergraduate and graduate education includes biology, chemistry, business, and nutrition. She has worked in the pharmaceutical industry on multiple R&D projects and has had the privilege to learn from leading international figures in the human and pet health industry. She regularly lectures at national conferences, including federal, state, and municipal K9 events. Her current research involves identifying pathogenic risk factors and transmission among raw fed pets through a comprehensive worldwide survey.



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Q & A with Nicci Cammack

Caitlin: What is your favorite supplement and why?

Anything fresh – I am an advocate for adding fresh food in every pet’s bowl (even in small amounts). In my experience, small additions of fresh fruit, veggies and lean meats can make a profound difference. 

Beth: What got you interested in animal nutrition?

Like many in this industry, it was my own sick pet that was the catalyst for diving into animal nutrition. Many don’t realize that I came from the human side, and soon realized that the animal nutrition field does not have the depth of research and options that human nutrition does.

Ashley: What supplement is beneficial for all pets’ health?

Short answer: None. Long answer is that every pet is different, and therefore they have unique needs that are based on genetics, lifestyle, breed, age and diet.

Savannah: As a small business owner, what do you consider to be your most noteworthy accomplishment?

The team that works here. Building a successful team that works together is no small feat, and without each of you NPP wouldn’t exist.

Leah: What was life like before your adventure with NPP?

From a professional level, l held several different positions that helped to shape my education and experiences: paramedic, pharmaceutical research and medical education. Prior to NPP I traveled often throughout the country and even internationally for various medical/nutrition related meetings and events. 

Tina: What would be your dream position be once you finish getting your PhD in canine nutrition?

There are a very small handful of PhD canine nutritionists in the entire world and there is a large need for more and a very large education and research gap for canine (and feline) nutrition. Many people don’t realize that many brands of pet food are never formulated or reviewed by a qualified PhD nutritionist. Therefore I believe the largest impact could be made by teaching other graduate students and veterinarians at the University level to elevate the pet food industry to do proper research and make meaningful research contributions to both human and animal health. 

Nikki: What has been your most impactful success story during your time doing nutrition counseling?

This is a tough question. We at NPP know that most pets improve with even incremental changes to their diets. Considering this, I think that success in that space is helping pet parents to see the bigger picture and why nutrition is fundamental to health and wellness.

Jenna: Everyone at NPP has learned so much from you. What have you learned from the team?

I am continually learning from this team. It’s probably not common knowledge that I had zero small business experience or full ‘people management experience. Everyone here is incredibly talented at problem-solving, adapting to change and speaking up when they have ideas – and we foster this environment! This approach has allowed each of us to learn and grow together and therefore each and everyone that is a member of this team has contributed to the success of NPP. 

Missy: What is your ultimate goal after you complete your PhD?

The purpose of a Ph.D. is to learn how to do research.  Another part is often to teach younger students of the same field you’re completing your doctorate in. I’m looking forward to doing both of these things and contributing advancements to the field of canine nutrition. 

Asking the important questions now…can we see some pictures of your pets?

[vc_single_image image=”5834″ img_size=”large”]

Q & A Session with Patty

I worked with another local pet store for a little while where I learned basic nutrition concepts and the health benefits about certain kinds of food.  But it was nothing like NPP! 

When I saw that NorthPoint Pets & Company was hiring, I did some research on them and absolutely fell in love with what they did and what they stood for. It was my desire to learn more about pet health and nutrition to help my pets and the pets of all our customers. That’s why I was so eager to join the team. 

Tell us about your pets!

My pets are my world and I strive to give them a better life in any way possible. 

My older dog, TJ, is an 11-year-old Schnoodle who loves to cuddle up on his bed.  Don’t let him fool you. He will protect the house from any intruder that may come close by —human or squirrel. 

My cat Bella was dumped at my condo complex and she found the animal lovers in the neighborhood. We just had to take her in. She is 14 and still acts like a kitten. 

And last but not least, there’s my baby Josie. She is a 5-year-old cockapoo and she is actually my emotional support animal. I got her during a really tough time in my life and I think that’s why she means so much to me. If she’s not snuggled up laying in the sunlight, she most likely has the zoomies with her favorite toy. 

What do you enjoy most about working at NPP?

My favorite thing about working at NorthPoint is that I am constantly learning and growing with the staff. From different kinds of raw, kibble, to treats and food toppers, you never stop learning new things and I think that’s super awesome! 

What is your pet’s favorite treat/toy from NPP?

I’m not sure if some people call this a treat, but my dog’s favorite treat is the Green Juju Bailey’s Blend. They love their vegetables in general but with so many mixed together, I know I’m giving them something they like and that is good for them! 

What is your favorite product to recommend and why?

Something I learned in my early days of working at NPP is that even if you can’t do a fully raw diet for your pet, it is totally possible to take little steps that could make a huge difference. 

Adding bone broth or goat’s milk to soak their kibble in instead of just water. 

Using toppers to enhance the kibble. 

Splitting their meal into half kibble and half raw is great too. 

Start with baby steps! 

What is something you have learned while working at NPP?

Something I learned in my early days of working at NPP is that even if you can’t do a fully raw diet for your pet, it is totally possible to take little steps that could make a huge difference. 

Adding bone broth or goat’s milk to soak their kibble in instead of just water. 

Using toppers to enhance the kibble. 

Splitting their meal into half kibble and half raw is great too. 

Start with baby steps! [vc_row_inner content_placement=”middle”][vc_column_inner width=”1/3″][vc_single_image image=”8558″ img_size=”full”]Bella[vc_column_inner width=”1/3″][vc_single_image image=”8559″ img_size=”full”]TJ[vc_column_inner width=”1/3″][vc_single_image image=”8560″ img_size=”full”]Josie