NorthPoint Pets: Year in Review

This year…

Pets enjoyed 100,854 lbs of raw pet food

Took 624 DIY Dog baths!

Munched on 244,454 pounds of kibble

50,600 CANS of pet food sold

26,241 AMAZING customers served

Our team received 489 Deliveries

NPP drank 1,994 Quarts of Goats Milk

…and we went through an unbelievable amount of hand sanitizer!

1,042 of new family members (customers) welcomed

 

Plus, check out our most popular blog article of 2020!

Small Animal Supplies

Did you know that we offer a wide range of food, treats, toys and supplies for our small friends too! Currently we stock Rabbit, Guinea Pig, Gerbil, Mouse, Rat, Chinchilla & Hamster supplies, including hay. If you are in need of something else just ask!

We also have multiple resources available to help with the feeding, care and enrichment of small animals!

Call to Order

#1 Independent Pet Store in the United States

We were named 2020’s #1 Independent Pet Store in the United States by Pet Business Magazine.

The Retailer Excellence Awards given out at the show recognized exceptional independent pet specialty stores in a variety of categories that are key to retail success.

Learn More

Podcast with Taz!

Ever wanted to know what goes on behind the scenes at NorthPoint? What about dirty secrets in the Pet Industry? Recently our owner, Nicci Cammack, was a guest on a Pet Industry Podcast with Tazz Lafiti from the Petropolist in NYC–they discussed how the success of NorthPoint can simply be attributed to doing what is right, and not what is always easy. This means going against trends in the industry, her unique scientific background and candid approach to running NorthPoint. While this is certainly meant for ‘pet industry members’, in staying true to her commitment to transparency Nicci wanted to make it available to each of you.

And the Pet Industry Disruptor Award Goes to…

Our very own Store Owner, Nicci Cammack just received the Pet Industry Disruptor Award from Rogue Pet Science.

 

Nicci was recognized for always telling it like it is when it come to pet nutrition, and putting pets before profits. Congratulations!

We’re NorthPoint Pets:

Welcome to our NEW weekly Newsletter I hope you love it and as are excited about it as we are – I’m Nicole Cammack, the founder and owner of NorthPoint Pets here in Cheshire, CT. We’ve been busy behind the scenes building you a new & functional website, designing this newsletter, getting our Jeep ready for making local deliveries & most importantly – helping you, the best customers we could ever ask for. While 2020 was a trying year, we’re thrilled to still be here supporting you and your pets – a commitment we will continue to have for many years to come. We hope that your commitment to supporting this local business and others within our community stays equally as strong.

When I founded NPP I never thought it would become what it has today, and we’re all so grateful to all of you who helped us get here. We strive to not be ‘just another pet store’ and instead take an evidence-based approach to the products we sell, recommendations we make and articles we write. While we are huge advocates for fresh food, and integrative approaches, we take pride in fostering an environment where all are welcome, regardless of your feeding philosophy. While this is certainly approach that has drawn criticism from others within the industry (simply because we don’t focus on sales) – we take great pride in doing the right thing and teaching pet parents every chance we get!

I am deeply humbled by all the support over these last several years, and for the opportunity to keep building our team. With your loyalty 2020 delivered us a major award: Being recognized as the #1 Pet Store in the U.S. by Pet Business Magazine. With this newsletter I hope it showcases our commitment to the science of nutrition and the advancement of health and wellbeing of all pets and people. If there is any topic you’d ever like us to cover in our NPP Journal or in this newsletter please email us at info@northpointpets.com.

The NorthPoint Delivery Jeep got a makeover!

In classic 2020 fashion, online retailers have truly disrupted the livelihoods of small business owners and the communities they serve – this is especially true for the pet industry. Unknowingly, pet owners are missing out on exclusive independent only products such as treats, food and toys. As a result of online ordering and home delivery gaining popularity we determined it was necessary to offer personalized delivery to our customers who have supported us through all these years. Instead of simply shipping items, we opted to instead perform deliveries ourselves providing more control and personalization to the process!

Orders can be placed by simply calling 203-271-0111 (Yes, you can speak to a real human!) or even by going to our ONLINE STORE (please link this). We’ll be happy to hand pick your exact shopping list, or even personally shop for thoughtful treats and toys. Our team is well trained and experienced to make the perfect recommendation to help keep your pet happy, entertained and you stress-free!

Global Pet Expo

Global Pet Expo

NorthPoint Pets & Company wins “Best Single Store Retailer” at Global Pet Expo 2020 in Cheshire, CT. Congrats!

Empowering Pet Health: Celebrating founder, Nicole Cammack’s Dedication to Pet Health

FOR IMMEDIATE RELEASE

ATLANTA, February 12, 2020—  Sage (FTSE: SGE), the market leader in cloud business management solutions, announced today that founder Nicole Cammack of NorthPoint Pets has been deemed the winner in its Rising 50 club contest, completed January 10, 2020. Sage 50cloud created the contest to honor small business owners who were successfully growing their business. Cammack launched NorthPoint Pets in Connecticut in 2014, as a carefully crafted resource focusing on pet nutrition and behavioral well-being. NorthPoint Pets provides high-quality products, wellness innovation, and personalized options while helping pet parents select healthy foods, and functional supplements with the goal of increasing longevity. Today, NorthPoint Pets employs 13 people.

“Like many in the pet industry, I got started because I had a really sick pet. Conventional veterinary medicine and nutrition simply were not going to work for him. So I left my job in human medicine to pursue a career in animal health and wellness,” explained Nicole.

“I founded NorthPoint Pets with the idea that it would be a resource center; we would not just offer treats and food. Instead, we offer those things and more. We offer advice. We are a trusted resource for pet parents and veterinarians,” she added.

Nicole’s video submission best answered the contest questions of why she started the business; what one thing made her business grow; what was the biggest obstacle to overcome; and what’s the biggest challenge now. Combined with her plans for the grant, she was deemed the winner of the $10,000 award.

“Nicole’s story of business growth, and what she’s doing to support pets, is inspiring,” noted Sage’s Kyle Curry. “She is a great example of what we hoped to hear when we called for entries,” Kyle added.

Nicole will be recognized for her award at Sage Summit in Orlando in May.

About Sage

Sage is the global market leader for technology that helps small and medium businesses perform at their best. Sage is trusted by millions of customers worldwide to deliver the best cloud technology and support, with our partners, to manage finances, operations, and people. We believe in doing everything we can to help people be the best they can be, so the combined efforts of 13,000 Sage colleagues working with businesses and communities make a real difference to the world.
Sage. Perform at your Best

Find out more at www.sage.com.

Media contact:

Pam Landry
NorthPoint Pets & Company
admin@northpointpets.com
203-271-0111 x3

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