Exploring the Pandemic Pet Food Supply Chain Challenges

Have you noticed empty shelves in your grocer’s pet food aisle? Are you having a hard time finding your pet’s food, even from online retailers? Discover the reasons behind these shortages and learn why independent pet stores offer a reliable solution to your pet food supply concerns.

The Covid-19 Supply Chain Ripple

Some pet food brands, including Nestle Purina, Royal Canin, FreshPet, and even prescription diets, continue to see delays and shortages amidst the pandemic.

fully stocked pet food

Shelves remain fully stocked at NorthPoint Pets despite supply shortages at large retailers.

These shortages have occurred everywhere from big box stores to vet offices. Inclement weather, ingredient sourcing delays, labor shortages, and importation delays due to COVID safety measures have all contributed to empty shelves. Some formulas have been modified or discontinued altogether due to sourcing challenges.  Additionally, the sky-rocketing adoption rates have raised demand for pet food. Together these factors complete this equation for out-of-stock products.  

Advantages of Small Independent Retailers

Unlike supermarkets and big box stores, independent pet stores have weathered the COVID storm with fully stocked shelves and a greater selection throughout. Small retailers have closer relationships with a variety of distributors. Consequently, they have greater access to more products if one distributor runs out. Plus, indie pet staff can provide up-to-date information – meaning they’re more likely to have the answers to your questions and solutions for your concerns regarding your pet’s diet.  If you’re concerned about your pet’s food supply, stop in to your local small pet retailer for honest, appropriate recommendations and accurate information. 

To read more about this ongoing dilemma, click here

Don’t despair if you’re worried about your pet’s food supply. Independent pet stores offer a reliable solution with fully stocked shelves and a wide selection of products. Visit your local small pet retailer for honest recommendations, appropriate solutions, and accurate information.

References:

https://www.petproductnews.com/news/purina-and-freshpet-pet-food-shortages-are-impacting-stores-in-pennsylvania/article_d5aba6b6-778a-11eb-a16e-ebee87dc56ec.html

https://www.nj.com/coronavirus/2021/02/panic-buying-for-pandemic-puppies-is-just-part-of-the-reason-for-petfood-shortage.html

The Petropolist Podcast: DCM Pet Food Recalls & Beyond Part 2

Dr. Ryan Yamka and Nicci Cammack are featured on Episode 39 of The Petropolist Podcast. Listen to the second part of their discussion on DCM pet food recalls and beyond!

Listen to the Podcast Here!

Q&A with our Newest Pack Manager Jenna

You are new to NorthPoint Pets, but not new to the Pet Food industry, tell us a little about where you’re coming from!

My journey with the pet food industry began back in 2013 when I started as a part-time sales associate at Pet Valu. I spent my downtime educating myself about diet and nutrition – literally by comparing and researching food ingredient panels during my shifts. It wasn’t long before I was able to start making recommendations to customers whose pets would benefit from a change in diet. When those customers started coming back to relay the improvements they’d seen in their pet, I was hooked! I fell in love with the feeling of being able to help pet parents to help their pets live healthier, happier lives. I was later promoted to store manager and was able to share what I had learned with my own teams.

After Pet Valu, I accepted a position with MyAgway – a local lawn, garden, and pet supply store. While I was confident in my knowledge of the pet department, having to learn a whole new world of caring for lawns and plants proved to be exceptionally challenging! (It took me a while to gain confidence in that role!) Nonetheless it offered even more opportunity to expand my knowledge of the pet industry and develop my management skills. I remained in that role until this January when Nicci and I connected about an opportunity with NorthPoint!

 

If you could give pet owners Shopping at NorthPoint for the first time one piece of advice what would it be?

Talk to us! The NPP team is the strongest, the most knowledgeable team I’ve ever had the pleasure of working with in my career. NorthPoint Pets has a reputation of exceeding expectations when it comes to your pet’s health and wellbeing – and for good reason! You’ll receive individual attention to discuss your pet’s diet, lifestyle, and preferences so you can get specialized advice and recommendations. Nothing at NPP is cookie cutter, so I guarantee you’ll be pleasantly surprised by the refreshing energy that the team brings to the store.

 

What pet product can’t you live without right now?

LickiMats, all the way. They’re such a genius item for anyone who has a furry vacuum like I do. Both of my cats absolutely INHALE their food, so smearing their wet/raw food onto a LickiMat slows them down quite a bit. Plus, it keeps them occupied for much longer than feeding from a dish. I have 3 of them and plan to buy a fourth!

 

Tell us the story of your favorite pet name?

Aerie is my first cat (although we also have my husband’s cat, Spook). I was NOT a cat person, and I had zero intentions of getting a cat until I saw her in the adoption cage at Pet Valu and instantly fell in love. She was this tiny little derpy calico kitten covered in weightless white fluff, which we later dubbed as “footie pajamas.” We wanted a name that spoke to her carefree personality and also her excessive white floof. ‘Aerie’ seemed to be the most fitting, although most days we call her by her other (sometimes more fitting) names: Trouble and Hoover!

 

Why do you like working with pets? What’s your favorite part?

I’m just here for the puppy cuddles!….. just kidding!

While I do love a face full of doggie kisses, there’s so much more that I enjoy about my job. First and foremost, I love being able to work with pet parents to improve their pet’s life through diet and nutrition. It’s the best feeling in the world to be able to share knowledge with someone and have that information change their pet’s life for the better.

Since health and wellness (for people and pets) is a huge interest for me overall, it’s been a treat to learn from the knowledgeable and collaborative team at NPP. So this role really does incorporate all aspects of my passion, including getting puppy kisses on the regular![vc_empty_space height=”40px”]

Asking the important questions now…can we see some pictures of your pets?

[vc_empty_space height=”40px”][vc_single_image image=”4589″ img_size=”full”]– Aerie[vc_single_image image=”4592″ img_size=””]– Gatsby[vc_single_image image=”4596″ img_size=””]– Spook

Dr. Nick Thompson’s Interview with Nicci Cammack

Dr. Nick Thompson featured Nicci on his podcast in the UK.

About Dr. Nick Thompson

Dr. Nick Thompson, a highly respected veterinarian and the founder of the Raw Feeding Veterinary Society (RFVS), has earned a prominent position in the field due to his extensive knowledge and expertise in raw feeding. He actively promotes the benefits of raw food diets for pets and advocates for improved pet food standards. Dr. Thompson’s work with the RFVS involves providing pet owners with invaluable guidance and support in their quest to offer optimal

Dr. Nick Thompson podcast with Nicci Cammack

nutrition for their beloved companions. His unwavering dedication to animal welfare and commitment to advancing the industry have rightfully established him as a leading authority in raw feeding, garnering recognition not only within the veterinary community but also throughout Europe.

So, what did they talk about?

It’s a loaded hour with discussion on differences between European and U.S. pet food standards, raw food, recalls and what pet owners can do to improve the

industry. The podcast provided valuable insights into the contrasting pet food standards between Europe and the U.S. Nicci highlighted the benefits of raw food diets, the importance of recalls, and practical steps for pet owners to contribute to a healthier industry. By making informed choices and supporting positive change, pet owners can ensure their beloved companions’ well-being and shape a brighter future for the pet food industry.

Be sure to give Dr. Nick a follow on Facebook and Instagram for the latest in Raw Nutrition & Research!

Watch the podcast here!

Meet Jenna: the new NorthPoint Pets manager!

Jenna enthusiastically joined our team in early 2021 bringing nearly a decade of pet industry knowledge and experience along with her. She is proud mom to cats Aerie and Spook who are both credited with her interest into pet nutrition. Quickly Jenna realized that there was a lot to be desired for honest, unbiased and accurate information within the industry and she knew she wanted to help change that. Much like the team at NPP she believes in the value individualized diet, fresh food and tailored advice can provide for overall health, regardless of age. She also is the mom to 4 sugar gliders, Crumb, Crosby, Bindi and Gatsby which helps bring additional small animal knowledge to our robust team. When she’s not helping pet parents at NPP Jenna can be found hiking with her husband Adam, horseback riding and painting pet portraits.

We’re adding more freezer space!

It’s no secret that raw food is one of our most popular items, and with good reason! Raw foods help supply additional moisture, vitamins, minerals and more. Many of our customers’ pets enjoy the benefits. If you were ever curious about raw, or wanted to try a sample – just ask!

Call for more information

NorthPoint Pets: Year in Review

This year…

Pets enjoyed 100,854 lbs of raw pet food

Took 624 DIY Dog baths!

Munched on 244,454 pounds of kibble

50,600 CANS of pet food sold

26,241 AMAZING customers served

Our team received 489 Deliveries

NPP drank 1,994 Quarts of Goats Milk

…and we went through an unbelievable amount of hand sanitizer!

1,042 of new family members (customers) welcomed

 

Plus, check out our most popular blog article of 2020!

Small Animal Supplies

Did you know that we offer a wide range of food, treats, toys and supplies for our small friends too! Currently we stock Rabbit, Guinea Pig, Gerbil, Mouse, Rat, Chinchilla & Hamster supplies, including hay. If you are in need of something else just ask!

We also have multiple resources available to help with the feeding, care and enrichment of small animals!

Call to Order

#1 Independent Pet Store in the United States

We were named 2020’s #1 Independent Pet Store in the United States by Pet Business Magazine.

The Retailer Excellence Awards given out at the show recognized exceptional independent pet specialty stores in a variety of categories that are key to retail success.

Learn More

Podcast with Taz!

Ever wanted to know what goes on behind the scenes at NorthPoint? What about dirty secrets in the Pet Industry? Recently our owner, Nicci Cammack, was a guest on a Pet Industry Podcast with Tazz Lafiti from the Petropolist in NYC–they discussed how the success of NorthPoint can simply be attributed to doing what is right, and not what is always easy. This means going against trends in the industry, her unique scientific background and candid approach to running NorthPoint. While this is certainly meant for ‘pet industry members’, in staying true to her commitment to transparency Nicci wanted to make it available to each of you.