2021 Storefront Retailer of the Year by the Independent Pet Innovation Awards

FOR IMMEDIATE RELEASE 

NorthPoint Pets becomes the first-ever single independent store to win the award. 

CHESHIRE, SEPTEMBER 15, 2021– NorthPoint Pets & Company announced today that the company was named the 2021 Storefront Retailer of the Year by the 3rd Annual Independent Pet Innovation Awards. 

NorthPoint Pets was selected from a field of over 1,250 nominees, including other top companies and innovations from across the pet care industry.  

I’m humbled to accept this Pet Innovation Award on behalf of our team at NorthPoint Pets, said Nicole Cammack, NorthPoint Pets & Company’s founder. “To be recognized alongside AirvetPetSafeVetster – and all the other great companies and products serving pets – is truly an honor. This award is wonderful validation of the hard work, dedication, and care that our team delivers to our customers and their pets each and every day.  

The Pet Innovation Award comes on the heels of NorthPoint Pet’s recognition by Pet Business Magazine as the #1 Independent Pet Store in the United States in 2020, solidifying NorthPoint Pet’s reputation as one of the nation’s and region’s premier pet nutrition resource center and supply store. 

ABOUT THE INDEPENDENT PET INNOVATION AWARDS 

The Independent Pet Innovation Awards program is the industry’s most robust recognition platform for innovators and leaders in the pet industry. Judged by senior marketing and product professionals in the pet product space, the coveted Independent Innovation Awards recognize the world’s best pet companies, products and services. 

ABOUT NORTHPOINT PETS & COMPANY 

Located in Cheshire, Connecticut, NorthPoint Pets & Company is more than just a pet store, it’s a nationally recognized Pet Resource Center. NorthPoint Pets provides pets and pet parents with premium food, and unbiased and honest information regarding the care, feeding, and behavioral drivers of dogs and cats. NorthPoint Pets collaborates with pet owners to put every pet on a personalized path to better their nutrition and wellness, keeping pets happy, healthy and safe.  

 

2021 Storefront Retailer of the Year – Independent Pet Innovation Awards 

2020 #1 Independent Pet Store in the U.S. – Pet Business Magazine  

 

Won’t my dog (or my family) get sick if I feed a raw diet?

We have always received advice to cook meat thoroughly in order to eliminate pathogens such as Salmonella, E. Coli, or Campylobacter. However, there is limited documentation linking raw feeding to enteric pathogens. A study conducted by DogRisk1 examined stool samples from dogs fed raw diets and those fed kibble-based diets. The study found that “Zoonotic meat-borne bacteria, such as Campylobacter, Salmonella, and enteropathogenic Yersinia, were only sporadically detected in RMBD (raw meat-based diets) by PCR.”1 In other words, there is no consistent association between raw diets and enteric pathogens.

By following basic, safe handling practices (which we already do when handling our own meat to prevent illness) – such as practicing good hand hygiene, disinfecting surfaces after preparation, and not feeding spoiled meat – the risk of enteric pathogens can be minimized.

It is worth noting that some of the largest and most significant pet food recalls in the U.S. have been linked to dry food. This indicates that heat-treated foods also carry a significant risk of pathogens. Additionally, research shows that most pet owners do not regularly wash their hands or clean their pet food bowls. Therefore, regardless of the type of food you feed your pet, it is important to practice proper hygiene.

 

REFERENCES:

  1. Anturaniemi (o.s. Roine), J., Barrouin-Melo, S., Zaldivar-López, S., Sinkko, H., & Hielm-Björkman, A. (2019). Owners perception of acquiring infections through raw pet food: a comprehensive internet-based survey. Veterinary Record185(21). https://doi.org/10.1136/vr.105122

From a Vet Tech: “Why I Add Fresh Food for my Dogs”

As an experienced dog owner, I understand the importance of providing a well-rounded diet. In this blog, I’ll share my experience and insights on the benefits of incorporating fresh foods into your canine companion’s kibble-based diet. Learn how these simple additions can promote hydration, improve coat and skin health, and support overall well-being for your beloved pets.

How I feed my dogs

I have three dogs: Tyson (a Pit mix), Pongo, and Lila (the Dalmatians). I rotate the protein choices for their kibble every bag. Since I feed a primarily kibble diet, I like to add a lot of fresh foods to their bowls like raw meat toppers, raw organic eggs, goat milk, bone broth, blueberries, green beans, sweet potatoes, broccoli, bananas, the list can keep going. All of these toppers are great sources of moisture being added to the diet, as kibble is very dehydrating to our pet’s body and organs.

What fresh foods do I add?

I add blueberries as they’re a great source of antioxidants and beneficial to the immune system. Adding certain leafy greens, such as romaine lettuce, kale,

Why I add fresh food to my dogs' kibble

Morgan with her dogs Tyson and Pongo

 collard greens, are great sources of natural fiber. Raw organic eggs are full of amino and fatty acids and amazing for skin and coat health. While feeding raw eggs you can also feed the shell (farm fresh only- as store bought egg shells can be bleached and can contain chemicals). The shell is a great natural source of calcium, helping to support strong bones and teeth. Let’s not forget about adding the eggshell membrane as well! The white membrane of the eggshell is full of collagen which is amazing for supporting and/or rebuilding joints.

Why do I add fresh food?

The biggest benefit of adding fresh foods and toppers is I have peace of mind knowing that my dogs stay hydrated — not just from their water bowls. On top of that, their coats shine, their teeth are pearly white, they’re fit and lean, and they’re happy! 

I pay extra close attention to my Dalmatians’ diet because the breed is prone to creating urinary crystals and stones. Their genetics create an overabundance of uric acid in the urinary tract therefore leading to the creation of urinary stones. That being said, I focus on keeping them hydrated because it helps to flush some of the uric acid out. Since adding fresh food to my Dalmatians’ diet, their urinalysis results have been much better and a significant decrease in crystals as well!

Even something as simple as adding filtered water or fresh fruit and vegetables to a pet’s diet can go a long way for the pet’s health. Hydration is a huge key when being fed primarily dry based kibble food. 

 

 

 

why does my cat puke

Why Does My Cat Puke?

Vomiting is one of the most commonly reported clinical signs noted in feline veterinary exams. While many cat owners fancy their cats as just having “sensitive stomachs” or simply “eating too fast”, chronic vomiting is not by any means healthy or ‘normal’.

Myth: Kibble Cleans My Pet’s Teeth.

Fact: Kibble contains large amounts of carbohydrates (sugars), creating an environment where bad bacteria thrive – often leading to bad breath, plaque, and gum disease.

 

Pro Tip: While no diet can actively remove existing plaque, fresh or raw diets can help protect your pet’s teeth and gums by maintaining optimal stomach pH, which is required for the body to combat bacteria that leads to oral diseases.

 

Read More in our Dental Health Month article

Yellow Dog running w/ Tennis ball

MSM: A Boost for Your Dog’s Joint Health

Methylsulfonylmethane, or MSM, enhances joint health & can also help with these six ailments:

  • Blocking Pain Signals
  • Reducing inflammation
  • Increasing nutrient uptake: 
  • Serving as a powerful antioxidant
  • Alleviating allergy symptoms
  • Eliminating parasites

Read full article on Top Dog Health

Bowl Building Tip #1: Just Add Water

Proper hydration impacts your pet’s health at many levels and is the most powerful, least expensive improvement you can make to their diet. READ MORE

How Do I Make My Dog Eat Slower?

Pet Food Allergies: Ingredient Quality and Processing Explained

Pet parents often mistakenly blame specific ingredients on their pet food label for their pet’s allergy symptoms. However, allergies to common food ingredients like chicken, beef or other whole foods does not make much sense. While pet food allergies do exist they are incredibly rare. What pets DO react to is the quality of the pet food ingredients and processing they go through. There can also be additional additives and other ingredients causing allergy symptoms – and they usually aren’t listed on the label! Check out this piece by board-certified veterinary nutritionist Dr. Donna Raditic & Dr. Chris Zink, one of the world’s top canine sports medicine and rehabilitation veterinarians.

View diagram

Read more

What Causes Dog Tear Stains? Plus Symptoms, Treatment and Prevention

If you’ve noticed tear stains on your dog’s or cat’s face, you’re not alone. Tear staining is a common concern among pet owners, and it can be caused by various factors. While blocked tear ducts and certain breeds are often associated with tear stains, there are other underlying causes that complicate the issue. In this comprehensive guide, we’ll explore the different factors contributing to tear staining and provide practical solutions to prevent and treat this condition. From proper grooming techniques to dietary adjustments and specialized products, we’ll help you find the most effective strategies to address tear stains and restore your pet’s vibrant and clear eyes.

Tear staining, more often than not, is noticed on white pets but can affect any color pet. It makes the color of the coat around the eyes a brown, red, or copper color. It has always been believed that tear staining comes from epiphora (or excessive tear production) – but that’s not always the case. 

Two main factors to consider with tear staining:

  1. A blocked or maldeveloped nasolacrimal duct (where your pet’s tears are formed), can cause overproduction of tears that can lead to tear stains.
  2. Certain breeds have a greater deposition for tear staining.  The most commonly affected are small breeds with longer hair coats. Some examples would be Shih Tzu, Lhasa Apso, Bichon Frise, Maltese, Toy Poodle and others.

dog with tear stainIt’s a common misnomer that the only cause of tear staining in our pets is the overproduction of their tears. Aside from a blocked tear duct and breed, there are plenty of other causes that complicate the main factors listed above:

  • Corneal injury or ulceration
  • Entropion (eyelashes are turned inwards and rub against the eyeball)
  • Infection of the eye 
  • Ear infections (bacteria, yeast)
  • Certain medications
  • pH imbalance
  • Red meat in the diet (iron and other minerals)
  • Poor diet (e.g., excess carbohydrates, vitamin or mineral insufficiency/excess)
  • Stress
  • Teething issues (especially in puppies)
  • The use of plastic food/water bowls 
  • Water Quality

Why are tear stains brown?

The brown color of tear stains comes from porphyrin – iron-containing molecules that come from break down of hemoglobin. These molecules can be excreted through the GI tract, saliva, urine, and tears! The majority of pets have these molecules in their tears, but some pets have more molecules than others, which results in staining. 

Prevention & Treatment for Tear Stains in Cats and Dogs

Trim the Hair around the Eyes

To prevent irritation and inflammation, keep the hair around your pet’s eyes trimmed shorter than the rest of their coat. This helps to avoid hair getting into their eyes and causing discomfort.

Evaluate Your Pet’s Diet

Take a close look at the appropriateness and quality of your pet’s food. Opt for foods that contain high moisture, quality protein, and minimal carbohydrates. Foods with excessive carbohydrates can promote inflammation in the body. Also, steer clear of preservatives, fillers, and additives, as they can trigger inflammatory reactions. Pay attention to the carbohydrate content in your pet’s diet, including treats.

 Monitor pH Levels

pH imbalances in your pet’s body can affect tear staining. Certain medications prescribed by veterinarians, such as omeprazole and Pepcid, can raise stomach pH levels and lower pepsin levels. This can lead to malabsorption and maldigestion. Discuss any medications your pet is taking with your vet to understand their impact on tear staining.

Consider Protein Sources

The protein source in your pet’s food can contribute to tear staining. Red meats, which are high in iron, can intensify tear stains in some pets. If your pet is prone to tear stains, consider eliminating red meats from their diet to see if it helps. The additional iron and magnesium in red meat require extra effort for the body to break down, putting additional stress on the liver. Excess iron intake can lead to an overproduction of porphyrin, the compound responsible for the brown color in tear stains.

Evaluate Drinking Water Quality

Tap water, particularly well water, often contains iron and magnesium, which contribute to the formation of porphyrins. Using filtered water to provide your pet with clean drinking water can help prevent or treat tear stains.

Use Specially Formulated Shampoo

To clean up existing tear stains, opt for specially formulated dry shampoos or waterless shampoos. These products offer better control and are gentler around sensitive eyes, reducing the risk of irritation.

Choose the Right Bowl Material

Avoid using plastic bowls for your pet’s food and water as they can harbor bacteria more easily than glass, ceramic, or stainless steel bowls. Bacteria from the bowl can transfer to your pet’s coat and lead to infection. Regardless of the material, make sure to clean your pet’s bowl regularly with soap and water to prevent the spread of bacteria.

Surgical Option for Entropion

In cases where entropion (inward rolling of the eyelid) is the cause of tear stains, surgical intervention may be necessary. This procedure requires your pet to undergo anesthesia, and the surgeon will remove a section of skin on the eyelid to correct the condition.

Medications, Minerals, and Vitamins

Certain medications, minerals, and vitamins can help treat infections and ulcerations associated with tear stains. Consult with your vet to determine the appropriate options for your pet’s specific condition.

Avoid Overuse of Antibiotics

Overusing antibiotics can disrupt the healthy bacteria in your pet’s gut, which play a role in reducing inflammation. If your pet frequently requires antibiotics, work closely with your vet to identify the underlying cause of recurring infections and find alternative solutions to minimize antibiotic usage.

Topical Solutions for Tear Stains

Nootie offers an affordable and veterinary-quality pre-soaked wipe that helps to remove buildup and prevent staining around the eye. 

EarthBath also offers a waterless eye wipe, although it’s not formulated specifically for tear stains. This product is made with natural and organic ingredients, which help provide a preventative and maintenance solution for less severe staining.

Remember the ears! A high-quality ear cleaning solution can help remove buildup and keep ears and eyes clean. Some ear related issues can contribute to inflammation, including the eyes. Some of our favorites include EarthBath, Earth Animal & Kenic. For stubborn ear buildup, or dogs who spend a lot of time swimming we like Liquid Health’s ear cleaning solution. Our team would be happy to help you pick out the best option for your situation.

Supplements to Help Tear Stains

Omega 3 fatty acids are known to be lacking in most diets for pets and even humans. A high-quality fish oil, manufactured under stringent standards, can effectively reduce inflammation. Additionally, human studies demonstrate the beneficial effects of essential fatty acid supplementation in addressing eye problems [1]. To ensure the highest quality, opt for fish oils packaged in glass (not plastic), stored in the refrigerator, and ethically sourced. We recommend brands like Nordic Naturals, Thorne, and Omega Alpha, all available on our shelves.

Other Tear Stain Solutions

Regular exercise is important!  Just like humans, canines and felines benefit from regular exercise to reduce stress, maintain a healthy weight and promote proper digestion. Exercise promotes blood flow, oxygenation and therefore helps to effectively cleanse all organ systems, including the skin and liver! In addition, regular exercise can help keep bodyweight in check. Excess bodyweight – even a pound or two in cats and dogs – can increase inflammation on many levels. It’s a simple and seemingly small detail that makes a world of difference!

Reduce or eliminate high carbohydrate snacks. Instead, opt for freeze-dried meat, jerky and chews instead of biscuits. The majority of pet biscuits contain minimal or no meat, instead being filled with ingredients like flour, tapioca, molasses, maple syrup, potatoes, and other starches and sugars. These directly influence the amount of inflammation within the body. Some of our favorite pet treats include Small Batch, and Northwest Naturals. You can even supplement some frozen raw food as treats for a healthy and high value treat! Our team will be happy to show you their favorites too – just ask!

Be attentive to additives/preservatives, red meat and excess carbs in your pet’s food. These often tend to cause inflammation and irritation, resulting in tear stains. A fresh, well-balanced diet is best in pet’s who suffer from tear staining! Just remember that it may take several weeks to months to see a difference – patience and consistency will eventually pay off!

References

  1. Bhargava R, Kumar P, Kumar M, Mehra N, Mishra A. A randomized controlled trial of omega-3 fatty acids in dry eye syndrome. Int J Ophthalmol. 2013;6(6):811-6. doi: 10.3980/j.issn.2222-3959.2013.06.13. PubMed PMID: 24392330.