What Makes Our Team Special
The award-winning NorthPoint Pets team is a group of experienced and knowledgeable animal nutrition experts. We are here to help optimize your pet’s health!
The award-winning NorthPoint Pets team is a group of experienced and knowledgeable animal nutrition experts. We are here to help optimize your pet’s health!
August 19, 2022
CHESHIRE, Conn. — Nicole Cammack, animal nutrition researcher, doctoral candidate, and owner of NorthPoint Pets & Company, has been named an adjunct member of the University of Helsinki’s DogRisk team in Finland.
DogRisk is a research group in the equine and small animal medicine department at the Faculty of Veterinary Medicine at the University of Helsinki. The group conducts independent research on the associations between dogs’ nutrition and their diseases, concentrating on disease prevention.
“I am delighted to have this opportunity and honored to serve with such a globally recognized powerhouse team in the field of pet food research,” said Cammack. “This is a pivotal time for animal nutrition and the management of high-quality food that emphasizes our pets’ health, wellbeing, and longevity. I look forward to collaborating with principal investigator Dr. Anna Hielm-Björkman and her renowned team of scientists.”
Nicole Cammack is the founder & owner of multiple-award-winning NorthPoint Pets & Company. She has completed undergraduate work in biological sciences and business. She earned an M.S. in nutrition and is currently pursuing a Ph.D. in comparative biomedical sciences (canine nutrition/metabolomics) at the University of Georgia.
As a consultant, Cammack has worked on multiple R&D projects for the pharmaceutical industry and has been heavily involved in police canine nutrition to improve care and feeding.
Her research interests include working dog nutrition, raw feeding, pathogens, metabolomics, and nutrition’s relationship to disease in humans and canines. Her current research explores the canine urinary metabolome and the connection to diet.
To learn more about DogRisk: https://www.helsinki.fi/en/researchgroups/health-via-nutrition-epidemiology-and-disease-detection-dogs
ABOUT NORTHPOINT PETS & COMPANY (NPP)
NPP provides premium pet food with unbiased, honest, and science-backed information regarding the care, feeding, and behavioral drivers of dogs and cats. Located in Cheshire, Conn., the national award-winning NPP team has earned a well-deserved reputation as industry leaders in independent pet retail and advocates of improving pet nutrition, health, and food safety. Learn more at https://northpointpets.com/.
August 10, 2022
CHESHIRE, Conn. — Nicole Cammack, animal nutrition researcher, doctoral candidate, and owner of NorthPoint Pets & Company, has been invited to speak at the Raw Feeding Veterinary Society (RFVS) annual conference in Barcelona, Spain.
Cammack will present “Evolving the Narrative: Known & Unknowns About Pet Food Safety” at the prestigious event on September 24.
The annual RFVS conference has garnered a reputation as a key meeting among some of the world’s top veterinarians and veterinary nurses pursuing science-based research on raw and fresh feeding for pets.
“I am honored to have been invited to speak at such a prestigious conference,” said Cammack. “Sharing my research and insights on pet food safety, whether that food is raw or processed, will hopefully add to our shared knowledge of improving the quality of food we provide to our pets.”
The 2022 conference, “How Safe Is Their Food,” will be held in Barcelona and can also be available online. More information about the event and affordable tickets for the virtual conference can be found at https://rfvs.info/conference-2022/.
Nicole Cammack is the founder & owner of multiple-award-winning NorthPoint Pets & Company. She has completed undergraduate work in biological sciences and business. She earned an M.S. in nutrition and is currently pursuing a Ph.D. in comparative biomedical sciences (canine nutrition/metabolomics) at the University of Georgia.
As a consultant, Cammack has worked on multiple R&D projects for the pharmaceutical industry and has been heavily involved in police canine nutrition to improve care and feeding.
Her research interests include working dog nutrition, raw feeding, pathogens, metabolomics, and nutrition’s relationship to disease in humans and canines. Her current research explores the canine urinary metabolome and the connection to diet.
ABOUT NORTHPOINT PETS & COMPANY (NPP)
NPP provides premium pet food with unbiased, honest, and science-backed information regarding the care, feeding, and behavioral drivers of dogs and cats. Locat in Cheshire, Conn., the national award-winning NPP team has earned a well-deserved reputation as industry leaders in independent pet retail and advocates of improving pet nutrition, health, and food safety. Learn more at https://northpointpets.com/.
I joined NPP with an eagerness to learn more about pet nutrition and to use that knowledge to help people and pets who need it most. I started out at Branford Veterinary Hospital in 2018 with no previous experience in veterinary medicine and by 2021 I was a certified veterinary technician. Both of my dogs (Tyson and Pongo) are what built my strong interest in nutrition on top of already working in the field as well. When you have pets that need preventative care to avoid future costs- you do what you have to do. And in my case, that was learning and educating myself on behalf of each of their nutritional needs.
In 2016, my boyfriend and I adopted Tyson our pit mix from a rescue in Waterbury. Just like any other pit or pit mix, he came with the upset belly, itchy skin, picky eater – you name it he has it. I originally thought back then that the things I was doing for him were everything I could be doing but, I just gave him the best off-the-shelf dog food I could afford.
After feeding Tyson like that for 18 months, I realized something needed to change to improve his health so I started looking at ways to improve his diet. I was referred to NPP (Thomaston Feed at the time) and that is when I received the help that I needed all along. Food and treat trials you name it. We got him on a kibble that suited his needs best and I learned along the way the information a pet owner would need to know about how to pick the right food.
Then came Pongo, our Dalmatian, in 2018. Dalmatians are a unique breed and of course, a very cool breed to say the least. But after owning and taking care of this breed, I can say hands down, if someone were to get a Dalmatian, they MUST do their research (that goes for any specific breed). Pongo at about 8 ½ weeks old was urinating almost a milky substance. Dalmatians are prone to forming stones through genetic mutation in their breed. They carry a certain crystal in their urine- ammonium biurates- which is normal in dals and a couple of other breeds but if seen in any other breed this would be abnormal. Seeing the presence of these crystals is okay to see in dals but the whole point is to maintain a healthy diet by paying close attention to their purine intake which will help prevent the forming of stones. After the endless (to this day) research and discussion with Nicci in depth about Pongo and what I can do for him to avoid anything down the road- we came to an agreement and that is when we started him on half raw half kibble diet with supplements included. Both of my dogs are my babies, and I would do anything for them!!!
I enjoy my team. The team here at NPP is like no other. Talking from education down to personalities. Everyone here at NPP makes each day different and I constantly can learn something new every day. We are here to help educate and watching the team do this every day during the shift is amazing. Each case handed to us is so different and I enjoy learning how to handle a different case each time.
Both Tyson and Pongo LOVE the frozen raw duck or turkey necks. Especially in the summer where they can just go in the yard and enjoy their snack. Now, I love the frozen raw duck/turkey necks as it is a super beneficial way of helping their dental health and keeping their mind occupied.
There are 2 products that are favorites of mine, not necessarily by name but in general. I love to discuss with customers hip & joint products and omega-3’s. It is super beneficial for each patient (especially those prone to certain health issues) to be on a joint aid and an omega-3 supplement lifelong. Both products are super preventative for long-term health. Joint supplements are great for the joints and help keep them strong and steady. Omega-3’s have a ton of great benefits: brain health, heart health, anti-inflammatory, vision health, and growth. Just like in humans, you do not want something getting to a point where medicine is your only route to take. If it can be prevented, why not try as early as possible to prevent it?
In my free time, I like to spend it with my dogs and boyfriend either hiking/walking/or just hanging around in the backyard. If I am not spending my time with my little family, I am either with my family (I have a good amount of nieces and nephews ☺), attending my boyfriend’s softball games on Thursday nights, and/or laying out by the pool enjoying time in the sun!
Ask questions!!! If there is one thing I can take away from my career with NPP, it is to tell our customers to always ask questions. Everyone should know why their beloved pet would need a certain recommendation, what is it for, how it should be used, etc.
Yes, we can be told after our pet’s annual bloodwork results that a certain vitamin, supplement, kibble, and/or wet food is recommended but why? I want to know why each and every recommendation is necessary and its purpose for my pets. [vc_row_inner content_placement=”middle”][vc_column_inner width=”1/3″][vc_single_image image=”8293″ img_size=”full”]Tyson & Pongo[vc_column_inner width=”1/3″][vc_single_image image=”8294″ img_size=”full”]Tyson[vc_column_inner width=”1/3″][vc_single_image image=”8291″ img_size=”full”]Pongo
Since I started working at NorthPoint Pets and Company I have learned many things from customer service, social media, marketing, retail displays, dog nutrition, dog gut health, etc. As I mark five months of working at NorthPoint thus far I wanted to share with you five things I’ve learned while working here!
1. Hydrating kibble and any protein given to your dog is KEY for adding hydration to your dog’s diet. A lot of people think that adding human broth like chicken soup broth is OK, but I learned that this is way too high in sodium for our pets. The best way to add hydration to your pet’s diet is with bone broth.
2. When it comes to your dog’s diet, rotational feeding is great. Rotational feeding is highly encouraged to enhance your pet’s diet. I learned that it’s good to have 2 or 3 protein options to rotate between so that the pets don’t get bored. I also learned that when you diversify the diet this way, it boosts gut health and the immune system.
3. Social media is time-consuming but also very fun when creativity comes to mind. I knew that I would enjoy my role here managing the social media pages, but I underestimated just how much time and organization goes into the management of a professional social media page.
4. Behind the bi-folding doors is where the magic truly happens. Back-end work is very important to keep inventory high and sales afloat: event planning, team education seminars, and so many meetings! A lot goes into running a store that you never see as a customer!
5. When feeding raw you do not need to feed it 100%. You can add in supplements or toppers. Even 20% raw is a significant amount and is highly encouraged. There’s a ton of research showing that even that small amount of fresh food makes a huge difference in their health!
Here is only a small glimpse at what I’ve learned thus far being on The NorthPoint Pets team! I am very excited to enhance my knowledge of all the educational benefits that come out of working at NorthPoint!
1. Kittens are constantly with each other and absolutely inseparable! If Kiwi can’t find Nala, she will cry out for her until they find each other. Every time I see them, they are either grooming each other, cuddled up sleeping together, or finding mischief together. They even use the litter box one right after the other!
Lesson Learned: Cats create incredibly strong social bonds! I’m so glad we chose to adopt Nala and Kiwi together so they can keep each other company.
2. Nala and Kiwi have a ton of kitten energy, but they burn off most of it around 3 am! We were completely surprised to hear them running laps around the house in the middle of the night – like it’s the Indy 500 – every night! They chase each other, galloping full speed up and down the hallway, occasionally knocking over picture frames and
glassware from tables and counters.
Lesson Learned: If you want to sleep at night, engage cats in playtime during the day to let them burn off some energy! We knew cats are naturally nocturnal, but I really underestimated exactly how much energy they would burn off in the early morning hours without daytime play sessions.
3. Both kittens LOVE to hunt! I first noticed this behavior when I saw them watching the birds and bugs outside our window. They sit on the back of the couch and make a ‘chittering’ noise whenever they see something move outside. Then we saw them do it again when we played with the red laser toy! They really do look like their stalking and hunting prey, like a wild cat!
Lesson Learned: Cats – even kittens and indoor cats – are hunters at heart. They have strong natural instincts to stalk, chase, hunt, and catch their ‘prey’, even if it is just the little red laser dot.
4. We really weren’t expecting the kittens to have such voracious appetites. We feed them small meals several times a day, but they are always hungry! We’ve caught them stealing food from our plates right in front of us. When they eat they shake the food with their mouth, like wild cats!
Lesson Learned: With high-activity kittens comes a high food drive and ravenous appetites. Kittens need many small meals each day – more than an adult cat – to stay satiated. Watch out because they’ll eat your dinner, too!
2021 was an incredible year for our NorthPoint Pets family! Our team served 35,229 customers, including 1,505 new customers and MANY more pets. The NPP team’s knowledge, dedication, and heart inspire us to continually provide the best for all pets locally and nationally.
If you’ve had an opportunity to bring your pet to have their nails trimmed, you’ve had the pleasure of meeting Jessica! We talked with Jessica to get to know a little bit more about her. My name is Jessica Sambiase and I’ve been a veterinary technician at Stone Veterinary for 17 years. I started off in Vet Med as a receptionist with an extremely strong clerical background, and from there I worked my way up the ladder from receptionist to Veterinary Technician in about 7 years. I have worked in general practice with small animals, exotics, and wildlife but also spent 3 years in Houston doing Specialty and Emergency medicine as well. I have also completed Cold Laser Therapy and Fear Free certifications which have just added to my knowledge.
I actually started in human medicine but learned quickly that it was not for me.
I am Fear Free and Cold Laser Therapy certified.
Fear Free is a program that trains professionals to prioritize an animal’s physical and emotional wellbeing. This training is especially important in instances of nail trimming, which can be a stressful event for any pet. This training just benefits me by adding to my skill level as a technician. I love knowing as much as I can and more!
That is so hard to answer because there are many challenges that range from mental and physical to emotional. Veterinary medicine isn’t always puppies and kittens. Every day something happens to make you question your choice of profession, but the work is rewarding and fills a space in my heart.
LOL “What can I do to stop the licking and chewing my dog does constantly?”
How large the store actually was and also how knowledgeable the entire staff was too.
Right now my family has 6 cats: Nova and Blu are Siamese mixes and Sheba, Smokey, Sage and Jasper are all domestic short hairs. (Smokey made her appearance first then brought us her 3 kittens as well.)[vc_column_inner width=”1/2″][vc_single_image image=”7345″ img_size=”full”][vc_column_inner width=”1/2″][vc_single_image image=”7344″ img_size=”full”]
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I was previously working at a different pet store. I realized I found joy working with the customers and their pets, and wanted to do more. NPP really goes the extra mile and I am excited to be a part of it.
Versatility. I work equally out in the front with customers, as well as behind the scenes stocking, receiving deliveries, and etc.
I grew up with a border collie and a black cat. I currently have an almost 2 year old Syrian hamster, named Bugsy. His favorite treat is cheese balls (meant for small pets)!
The genuine care we have about pet health. Also getting to meet everyone’s pet of course!
Bixbi bark pops. They are low-calorie and practically cheese puffs for dogs!
“What should I be feeding?” Customers ask this often, whether it’s what food to get or how much of it they should be feeding. It could be because of health reasons for their pet or someone just recommends us! We always get as much information as we can, to provide the best nutritional options.
I’ve already learned so much in a short time. But one thing that immediately stuck with me, is how much a dog should eat per day if eating dry food. Most people tend to overfeed their dogs, sometimes by a lot. A proper diet increases the overall health of the pet.
Visit us at Olive & Henry Fine Foods for expert pet advice and answers to your nutrition questions.

DIY Dog Wash closes one hour prior to store close.
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